TERMS & CONDITIONS
Smart Turnout are completely dedicated to your total satisfaction. If you have any suggestions or comments please contact us. Call +44 (0)8451 29 29 00 (or 1 866 434 6937 toll free form the US) or email us at clothing@smartturnout.com.
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card or debit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept the following credit and debit cards: Mastercard, Visa, American Express. We also accept Pay Pal.
All prices shown are VAT inclusive. For orders made from the UK or the European Union, 20% VAT is applicable.
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using in-built 128 bit encryption. They are only decrypted after they reach our computer and not held in clear text on any web site.
If you are not entirely satisfied with any item, please return within 10 days and a full refund will be given. The items are your responsibility until they reach us and a recorded postal service is recommended. Please note that colours shown in the web site may vary slightly from the actual clothing.
209 Avro House, Havelock Terrace, London SW8 4AS
TEL: 08451 29 29 00
Fax: 020 7498 3800
USA toll free: 1 866 434 6937
Email: sales@smartturnout.com
Postage
See our delivery rates and times here.
We will endeavour to deliver your order to you in five business days (UK mainland) bespoke items will take longer and we will advise you of an approximate delivery date. International orders will generally take several days longer. If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Privacy Policy
Cookies are used on this shopping site, to keep track of the contents of your shopping cart once you have selected an item.
From time to time we may collect certain anonymous information about your browsing behaviour on our site in order to improve our service to you. We take your privacy very seriously and the type of information that is collected by us (or by trusted partners on our behalf) is always anonymous and does not include any personally identifiable information. It is also not used for any other purpose. In order to do this, we use technology such as ‘cookies’ which can record what pages you visit on our website or when you purchase an item.
You can opt-out of this at any time. If you choose to opt-out, a ‘cookie’ will be placed on your computer to indicate that no information is to be collected by us about you, although this will not prevent ads or pop-ups on your computer by other companies. Please note that you would need to repeat this process for each browser and computer that you use. If you delete an opt-out ‘cookie’, you would need to repeat the process again to express your preference.
Smart Turnout Limited
Registered Number 4509439
Registered Address 3 Almeric Road, London SW11 1HL
VAT Number: 761 0311 73
Competition Terms and Conditions
By signing up to Smart Turnout competitions you are agreeing to Smart Turnout sending you information on marketing campaigns, competitions and offers. Smart Turnout will not pass on your details to any other third parties.
The winner will be chosen at random from all email addresses signed up. The winner will be notified via email and announced on Smart Turnout's Facebook page. By signing up to the competition you are agreeing to this.
Entries made using automated entry bots will be deleted and disqualified from winning any competitions.
Smart Turnout does not provide guarantees on the website’s availability, freedom from error, reliability or content.
Smart Turnout is not liable for the pages of third parties that can be accessed via links or for their content, or for the websites of other companies which may have a link to this website. Third-party websites are subject to any terms and conditions of use which they may have, for which Smart Turnout is not responsible.
Disclaimer
The website pages are presented as such. Material presented on the pages may contain content-related or technical errors, and Smart Turnout is not responsible for ensuring that the website can always be used without interruption or without the occurrence of errors. Smart Turnout reserves the right to alter the content of the website or to disable its use entirely or in part at its own discretion without advance notification.
Smart Turnout does not provide guarantees on the website’s availability, freedom from error, reliability or content.
Smart Turnout is not liable for the pages of third parties that can be accessed via links or for their content, or for the websites of other companies which may have a link to this website. Third-party websites are subject to any terms and conditions of use which they may have, for which Smart Turnout is not responsible.
Copyright
Copyright © Smart Turnout Ltd. All rights reserved. Smart Turnout's Copyright and Usage Notice Smart Turnout Ltd owns the copyright in all materials on this site which may be used, downloaded, copied, reproduced, republished, posted, broadcast, transmitted or linked only for your own personal and non-commercial use. You agree not to adapt, alter or create any derivative work from any material on this site, or to restrict or inhibit the use or enjoyment of this site by anyone else.